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The Guarantee Certificate issued by Xuancheng
GreenGoods Enterprise guarantees the quality of its products in the established
legal term during a period of two years starting at delivery date. Download
(PDF) Warranty Certificate Damaged
articles:
The historical level of this problems is very low, thanks to the
excellent service of the freight companies we work with.
Even so :
Check
very carefully the given merchandise.
Any anomaly, flaw or breakage by an incorrect
manipulation must be forward us as soon as possible, in the form of transportation
problems This simple instructions allow us to make the corresponding complaint
for this incidences to the freight company and resend you the necessary accessories
or whole product in the next orders.
We request you that a term of 96h from
the receipt of order, any effect is communicated to us, by means of e-mail or
fax. It performs importance to be able to have photos for your evaluation and
later claim to the companies of transport. Defective
articles:
Our products have been put under the most rigorous quality controls
before leaving the factory. However, if some problem arise, please report it immediately
to our Export Department before the 7 days of the reception of your products:
Tel:
+86-563-3010209
Fax: +86-563-3010046
Email : info@cngreengoods.com
In
this case, Xuancheng GreenGoods Enterprise Co., Ltd will give you a satisfied
reply as soon as possible. | 
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